To ensure providing excellent service to all of our clients;
The following policy applies to every party reservation with no exception
- NON-REFUNDABLE $100.00 Down payment.
- Once a party package is reserved, CAN NOT be Downgraded. Client will be charged full amount if does not show up on the reserved day.
- Cancellation must be in writing and send to us via the e-mail on our RECORD
- Advance notice to upgrade a party package - at least one week in advance.
- Minimum 3 weeks notice in advance to reschedule your party package reservation.
- Actual party package prices will be itemized on the invoice with the customer, with applicable tax added to the charges.
- Clean socks are required for everyone entering the play area.
- Food and drinks allowed in party room only.
- No outside food allowed.
- Family is Welcomed to bring a Cake or cupcakes for a reserved private party package.
- No outside PIZZA.
- No outside drinks.
- No glass containers inside building.
- No rough play allowed.
- No alcohol is allowed in the facility.
- The use of the facility is at your own risk.
- To avoid 30% penalties; Remaining balance and extra charges for additional kids must be paid by the end of the party, no exceptions please.
- Liability Release must be signed and brought to the front desk by Parent or Guardian before entering the play area.
- For additional food, you can order from Wacky Cafe - Click here for the menu
- Party packages, group playground and room rentals are available without any additional options (e.g., food or drinks), inquire for pricing
Thank you for complying with our policy.
Wacky Tacky Management.