Playground Rules

Party Rules

To ensure providing excellent service to all of our clients;
The following policy applies to every party reservation with no exception
  • NON-REFUNDABLE $100.00 deposit. The deposit is non-refundable in all circumstances.
  • Once a party package is reserved, CAN NOT be Downgraded.
  • Customer will be charged the full amount if he/she does not show up on the party reserved day.
  • All sales are final, No funds will be returned.
  • Cancellation must be in writing and send to us via e-mail 2 days prior to the party reserved day.
  • Advance notice to upgrade a party package - at least one week in advance.
  • Minimum 3 weeks notice in advance to reschedule your party package reservation.
  • Actual party package prices will be itemized on the invoice with the customer, with applicable tax added to the charges.
  • Clean socks are required for everyone entering the play area.
  • Food and drinks allowed in party room only.
  • No outside food allowed.
  • Family is Welcomed to bring a Cake or cupcakes for a reserved private party package.
  • No outside PIZZA.
  • No outside drinks.
  • No glass containers inside building.
  • No rough play allowed.
  • No alcohol is allowed in the facility.
  • The use of the facility is at your own risk.
  • Remaining balance and extra charges “for additional kids” must be paid before the beginning of the party, no exceptions please.
  • Any purchases during the party must be paid at the time of purchase.
  • Liability Release must be signed and brought to the front desk by the Parent(s) or Guardian(s) before entering the play area.
  • For additional food, you can order from Wacky Cafe.
  • Party packages, group playground and room rentals are available without any additional options (e.g., food or drinks), inquire for pricing

Thank you for complying with our policy.

Wacky Tacky Management.